Terms and Conditions
Welcome to Leovan Removals Services!
These terms and conditions outline the rules and regulations for the use of Leovan Removals Website, located at https://www.leovan.com.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Leovan Removals Services if you do not agree to take all of the terms and conditions stated on this page.
Cookies:
The website uses cookies to help personalize your online experience. By accessing Leovan Removals Services, you agreed to use the required cookies.
A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.
License:
Unless otherwise stated, Leovan Removals and/or its licensors own the intellectual property rights for all material on Leovan Removals Services. All intellectual property rights are reserved. You may access this from Leovan Removals Services for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
Copy or republish material from Leovan Removals Services
Sell, rent, or sub-license material from Leovan Removals Services
Reproduce, duplicate or copy material from Leovan Removals Services
Redistribute content from Leovan Removals Services
This Agreement shall begin on the date hereof.
Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Leovan Removals does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Leovan Removals, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Leovan Removals shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Leovan Removals reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Leovan Removals a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.
Hyperlinking to our Content:
The following organizations may link to our Website without prior written approval:
Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.
We may consider and approve other link requests from the following types of organizations:
Commonly-known consumer and/or business information sources;
Dot.com community sites;
Associations or other groups representing charities;
Online directory distributors;
Internet portals;
Accounting, law, and consulting firms; and
Educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Leovan Removals; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Leovan Removals. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
By use of our corporate name; or
By use of the uniform resource locator being linked to; or
Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.
No use of Leovan Removals's logo or other artwork will be allowed for linking absent a trademark license agreement.
Content Liability:
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights:
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website:
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Disclaimer:
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
Limit or exclude our or your liability for death or personal injury;
Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
Limit any of our or your liabilities in any way that is not permitted under applicable law; or
Exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Terms and Conditions for use Leovan Services
Minimum Charge:
All jobs have a minimum charge of 2 hours for Man and van, with a 4-hour minimum charge for 2 or 3 men and a van. After the first hours, additional charges will apply for each extra hour.
Arrival Time:
Arrival times are estimates and we will strive to be punctual. However, delays may occur due to circumstances beyond our control, for which we cannot accept responsibility.
Payment:
Payment must be made in cash upon completion of the job. If you wish to use another payment method, it must be agreed upon at least 5 working days prior to the moving date.
Property Damage or Loss:
We are not responsible for any damage or loss of property once the job is complete and payment has been made.
Parking:
It is the customer’s responsibility to arrange for parking for our vehicle, either by reserving a space in advance or obtaining any necessary permits from the local council. If no parking is provided and our vehicle receives a ticket, the customer will be liable for the fine, payable to the driver at the end of the job.
Packing:
The customer is responsible for ensuring all items are properly packed. We are not liable for any damage or breakage caused by inadequate packing.
Dismantling:
The customer is responsible for dismantling any units, systems, furniture, or beds prior to our arrival.
Item Fit:
The customer must ensure that all items will fit in the new premises. We are not insured to remove doors or alter entrances.
Delays Caused by Customer:
If a delay occurs due to the customer (e.g. unprepared items, waiting for keys, incorrect address, etc.), we reserve the right to charge additional costs to the final bill.
Route and Navigation:
Our vans are equipped with satellite navigation systems. If you are aware of a faster or shorter route, please inform the driver, and we will try to accommodate it. Otherwise, the driver will follow the satellite navigation route, and we do not accept responsibility for the journey duration.
Booking Cancellations and Changes:
Cancellations within 5 working days of the scheduled move will incur a charge of 50% of the confirmed booking amount. Cancellations made within 24 hours of the move will incur a full charge.
European Moves require a 50% deposit, which must be paid no later than 48 hours before the scheduled move date. Failure to pay the deposit will result in a £100 cancellation and administration fee.
Estimates and Quotations:
All quotations are based on the best available information, and time estimates are approximate. You are liable for the total time spent on the service, which includes the return journey to Guildford, Surrey.
Price Negotiation:
Once the move has been completed, we do not negotiate prices. Full payment is required unless prior discounts have been agreed. Late payments will incur a fee of £30 per day.
Weather Conditions:
We reserve the right to reschedule or cancel bookings in the event of hazardous or unsafe weather conditions.
Staff Conduct:
Any form of abuse towards our staff will not be tolerated. If the driver is forced to terminate the job due to customer abuse, the customer will still be charged in full.
Acceptance of Terms:
By making a booking with Leovan, you are accepting these Terms and Conditions.
Insurance
We carry £10,000 Goods in Transit insurance and £1,000,000 Public Liability insurance for your peace of mind.
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