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📄 Privacy Policy for Leovan Removals

Effective Date: 18 July 2025
Company Name: Leovan Removals
Website: https://leovan.com
Contact Email: info@leovan.com

1. Introduction

This Privacy Policy explains how Leovan Removals ("we", "our", or "us") collects, uses, stores, and protects your personal data when you visit our website, use our services, or communicate with us.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and ensuring that your privacy is protected.

2. Information We Collect

We may collect the following personal information:

• Full name

• Email address

• Phone number

• Home or moving address

• Payment and billing details (processed via secure third-party systems)

• IP address and browser type

• Any information you provide via forms, WhatsApp, or email

We may also use cookies or third-party tools (like Google Analytics or Meta Pixel) to collect anonymised data about how users interact with our site.

3. How We Use Your Data

We use your personal data for:

• Responding to inquiries and quote requests

• Processing bookings and payments

• Sending service updates and follow-ups

• Improving our services and customer experience

• Marketing (only with your consent)

• Legal, tax, and administrative compliance

4. Data Sharing

We do not sell your data.
We may share your data only with trusted partners such as:

• Payment processors (e.g. Stripe, PayPal)

• Delivery partners or sub-contractors for removals services

• Advertising platforms (e.g. Google, Facebook – for remarketing purposes)

All partners comply with strict data protection standards.

5. Your Rights

Under UK GDPR, you have the right to:

• Access the data we hold about you

• Request correction or deletion of your data

• Withdraw consent at any time

• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise these rights, please contact us at: info@leovan.com

6. How We Protect Your Data

We use secure technologies and encrypted connections (SSL) to protect your personal information. Internal access is limited and all staff are trained in data protection best practices.

7. Cookies

We use cookies to improve your browsing experience and track performance. You can disable cookies via your browser settings or opt out through our cookie banner.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date clearly stated.

Questions?
Contact us at: info@leovan.com

Reliable Removals Service

Leovan Removals ensures a smooth moving experience with our dedicated team and exceptional customer care.