Frequently asked questions

Contact Us

Reach out for questions about our moving services, costs, packing materials, and insurance options.

Journey with Leovan Removals Stars here.

Here are some frequently asked questions (FAQs) for a removal company, presented in a concise format:

1. What services do you offer?

- We provide packing, dismantling and assembly, loading, transportation, and unloading services for residential and commercial moves.

2. How do you determine the cost of a move?

- Costs are based on factors such as distance, volume of items, and additional services required.

3. Do you provide packing materials?

- Yes, we offer packing supplies, including boxes, bubble wrap, and tape, or we can pack your items for you.

4. Are my belongings insured during the move?

- Yes, we are insured as standard to protect your belongings during transit, but we aim to never use it.

5. What should I do to prepare for moving day?

- Create a moving checklist, declutter items, and ensure easy access to your home for the movers.

6. How far in advance should I book my move?

- We recommend booking at least 2-4 weeks in advance, especially during peak moving seasons.

7. Can you handle specialty items?

- Yes, we have experience moving pianos, antiques, and other delicate items safely.

8. Do you offer same-day or emergency moves?

- Yes, we can accommodate last-minute moves or Man with a Van Service depending on availability.

9. What happens if there’s a delay on moving day?

- We will keep you informed and work to resolve any issues promptly.

10. How can I contact you for a quote?

- You can request a quote through our website or by calling our customer service team directly.

These FAQs can help address common concerns and provide clarity for potential customers considering your removal services.

1. Expertise and Experience: Professional movers have the skills and experience to handle various moving challenges. They know how to pack items securely, navigate tricky spaces, and efficiently load and unload the truck.

2. Time Savings: Moving can be time-consuming. Professionals can complete the job faster, allowing you to focus on other important aspects of your move, such as setting up your new home.

3. Safety and Injury Prevention: Lifting heavy furniture and navigating stairs can lead to injuries. Professional movers are trained in proper lifting techniques and have the right equipment to minimize risks.

4. Insurance and Protection: Most moving companies offer insurance coverage for your belongings. This means that if something gets damaged during the move, you are financially protected.

5. Proper Equipment: Professional movers come equipped with the necessary tools and materials, such as dollies, moving blankets, and packing supplies, ensuring that your items are handled properly.

6. Stress Reduction: Moving can be overwhelming. Hiring professionals can ease your stress, allowing you to enjoy the process rather than feeling burdened by logistics.

7. Customizable Services: Many moving companies offer customizable service options, such as packing, loading, and furniture dismantling or assembly, so you can choose the level of assistance that fits your needs.

8. Accountability: With a professional moving service, you have a dedicated team responsible for your move. This accountability can lead to better organization and communication throughout the process.

9. Local Knowledge: If you're moving within a specific area, professional movers often have insights into local regulations, traffic patterns, and the best routes, making the move smoother.

10. Peace of Mind: Knowing that experienced professionals are handling your move can give you peace of mind, allowing you to focus on settling into your new home.

Overall, while a DIY move might seem cost-effective, the benefits of hiring professional movers often outweigh the savings, especially when considering the potential for stress, injury, and damage to belongings.

Why Hiring professional movers offers several advantages over a DIY move.

Here are some key benefits:

The team was professional, efficient, and made my move stress-free. Highly recommend their services!

Excellent service! They handled everything with care and made my relocation smooth and easy.

★★★★★

★★★★★